Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining!
...Paul Tilson
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good.
...John Pearson
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
...Barry Driscoll
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.
...David Birch
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The online system was easy to use and the order came within 2 days - great service ðŸ˜
...J M Whittam
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Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
...John Cruickshank
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan
...Jonathan Smith
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Excellent service!
...Marini Maurizio
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£
£239.79 
