I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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Parts arrived on time and in good condition. Thanks.
...matthew tulley
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin
...colin clubb
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary.
...Asha Ravi
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended
...dugald Macaulay
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Received my order and I am highly satisfied with the service.
Many thanks
...Mrs Sandra Thomson
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
...Martin Nickless
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks
...Richard Hilsden
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
...mohamed carmally
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£
£305.27 
