We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.
Many thanks
Peter
...Peter Bartholomew
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Good price, long wait for goods. Updated often why the goods were delayed.
...David McColl
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Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.
...Emma Bowman
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Product as described but note that it is plastic at a reasonable price and delivered promptly.
...John Bogie
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Great service with very helpfull staff.
...James Waddell
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Excellent service, thank you
...Lo Presti Castrenze - LP climaservice
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my order arrived when you said it would and everything seems to be alright .my plumber is not coming till after xmas so he will check to make sure everything is there. i am please with the price and service that i have received from your company regards
...terence roy jefferies
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£
£467.23 
