|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
|thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
|Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
|Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
|Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
|Great service, friendly, helpful and quick.
|I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
...MR P KELLY
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|The part was exactly what I needed. Thanks for a great service.