Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...Alan Jackson
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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excellent service would highly recommend using this company ...Jennette Bradbury
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy. ...David Johnstone
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...Dennis Underwood
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you ...MR TIMOTHY WILLIAMS
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