The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service. ...Andrew Evans
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Delighted with delivery timescale for the item I ordered which I could not get anywhere else under 4 weeks. myTub a bit more pricey though ...Mary Macgregor - Tobermory Harbour Association
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Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
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Goods arrived promptly well packaged and as ordered - thank you ...Philip Skelton
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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A OK ...Dave Lipscombe
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