Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.
...Karen Chubb
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.
...Ian Birrell
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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Great product, good communication and delivered on time - what more could you ask for
...Nicola White
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I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub.
...Isabel - Jones
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Excellent Service
...Avivo
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We’re very pleased with our purchases. The service we received from yourselves was excellent.
...Jane Middleton - Mrs
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.
...Gary Mallinson
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£
£340.37 
