I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.
...g hawes
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Very good communication. Delivery worked a treat. Excellent service.
...Sharon Harton
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Once again Fantastic service on a hard to find item.
Thank you very much!
...Tom Hawthorne
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price
...Josephine Phillips
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* Very good advice regarding the product I wanted to purchase.
* Competitively priced.
* Reliable delivery service.
* Would not go anywhere else.
...Mr Bryan Chanel
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first class thanks. And thank you Christine for your help.
...David Swinson - Meccon Ltd
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Excellent prompt service and very good communication.
Would recommend.
...Chris Willis - Chris Willis Contract Services
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!
...Heather Herbert
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris
...Debra Morris
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£
£741.92 
