Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you. ...Ken McMutrie
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service. ...Chris Herbert - Mr
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Great service and good price. Thanks. ...paul maguire
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Good. ...coat marine limited
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Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service...... ...Steven Wheeler
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...fiona atkinson
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...Clyde DMello
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful. ...Margaret Macdonald - Mrs.
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