Brilliant service. Excellent comms. I would most certainly use you again. ...Dai Llewellyn
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Excellant Service ...Royal Bank of Scotland
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Fantastic Service. ...Mr Sandee Patel
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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Order has arrived and been fitted. Thank you for pursuing delivery. ...Frances Winder
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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