Great Service, Good Communication, Thanks ...colin ryan
|
Prompt delivery ...Barbara Haydon
|
Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...Peter Hooper
|
I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
|
Very good responce received my order the following day at the best price on the internet....Thank you .... ...John Young - Elec Resourcing Ltd.
|
Items fitted my fire perfectly. Would c.ertainly use myTub again if needed ...Alexander Beveridge Cunningham
|
Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
|
Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
|
Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...fiona atkinson
|
couldnt have been easier or better - well done. ...alan thompson
|