Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|
Great service - delivered as promised
...Anthony Hogg
|
Good products,delivered on time,great service.
...honeywell bs
|
An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke
...Stanley William Tyacke
|
Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good
...David Lindesay
|
Hello sir,
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 2.8.0.3 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 2.8.0.3.
Already my thanks.
With best regards.
G. Delaere
...Delaere
|
Yes I have my order, great service with the order and delivery.
...John Cleeves
|
ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE
...BARRY FRY
|
First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler.
...Andrew Hemphill
|
thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience
...Jeff Jones
|
£
£8.02 
