|I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
|Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
|Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
|Pretty slow delivery
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|The correct items were delivered next day. I was very pleased and very impressed with the service.
|Excellent customer service! Thank you for your help and I would highly recommend MyTub.
|An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
|Great service, fast delivery!