The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...Jim McCarron - Nichol McKay Ltd
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched. ...Allan Wragg
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
...Peter Woffenden
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