Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Order arived a day earlier than promissed. Many thanks. ...Moors Electrical
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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order arrived on time and as described. thanks. ...mr Paul East
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Can’t get a much quicker service, many thanks! ...martin thompson
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended. ...Grant McMaster - Whittaker Engineering Ltd
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite. ...Louisa McRobert
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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