Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.
...Evelyn Tait
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Very pleased with overall service. Good practical web site.Helpful with delivery window.
...Peter Grainger
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.
...g hawes
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An excellent service with local contact to agree delivery time--all at a reasonable price
...Lawrence Weaver
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Great service
...Mrs A M Jones
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.
...Alan Whitlock
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Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
Bests Regards
Jean Pierre
...HOAREAU Jean Pierre
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£
£205.65 
