|THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU
|I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Good prices, delivery & order communications.
Difficult website especially when searching for products.
|I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
|Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
|The tap arrived as you promised. My only comment your service is the lack of it at weekends!
|Product received and fulfilled all expectations.
Excellent help and service all round.
|Good prompt service, very well priced as well cheaper than prices quoted by local suppliers
...Steve Greenland - Seaforth Services Ltd.
|Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.