I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service.
...Janet Burrows
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.
...Peter Hull
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.
...Catherine Clark
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet
...kevin maguire
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Swift delivery as promised. Very helpful staff on chatline
...Mark Edgar - Lincolnstudentlets
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.
...Sascha Birch - B. Interiors
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks
...Andy Colgan
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£
£168.25 
