Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Good price,sevice,delivery and communication.Says it all thanks. ...W S ROBERTS
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Pleased with service, would use again , value for money. ...Mrs Norah Powell
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I was delighted with the service I received from My Tub. The prices were much better than any I could have got from any of our local stores. The delivery was prompt and fitted in well with the new bathroom
Many thanks ...Mary Devereux
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...Barry Robins
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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Very pleased with the service provided. Would definitely use your services again ...Jean Fozard
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Excellent service and delivery, would use again, would recommend. ...Roy Sulley
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day. ...Sarah pulford
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