Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell
...Mrs Helen Lynn Mitchell
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
...Rob Poulton
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!
...Jim Miller
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Good prices, delivery & order communications.
Difficult website especially when searching for products.
...James Gray
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Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
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Hello
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
Regards
MyTub
...Richard Midmer
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Excellent service - order correct and on time.
Thank you
...Opus Property Services Ltd
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My only comment would be on the extremely quick delivery, thanks.
...Household Maintenance
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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Everything worked without problems, thank you.
...Arnald Grabulosa - Dept. Quimica Inorganica UB
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£
£4.25 
