Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.
|The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
|I thought the service was excellent and had no problems, would definitely use you again and recommend.
|Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.
...Mr Chris Stacey
|Very good service. Order was delivered on time and the price was competitive.
...David John Burdon
|Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey
|Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
|Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.
|Collected last item today. Very helpful in enabling early collection of sink before last weekend.
|First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option.