International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Good service, Very fast delivery, Thank you ...Xtrac ltd
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Good service. Delved on due date ...mark cheek - CML Microcircuits UKLtd
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub ...Alwyn Kennedy JP
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine. ...Sandra Pierson
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Very good service , saved a lot of time searching parts ...paul coster - Mr
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...Paul
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website. ...Frank Alden - ArcusFM
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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