|I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional.
|Really please with the service I received.
...Southwood Mechanical Ltd
|Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
|delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.
|Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU.
|Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
|thanks arrived on time exactly as described... good service all round
|many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives
|Came on time and at a competitive price.
|Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.