I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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Exactly as dscribed. Item delivered quickly. Thank you ...donald clark
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference. ...Bob Delaney
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I received what I ordered. It was what I was looking for. Thanks ...richard easson - Findhorn Village Centre
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Got the part I wanted straight away very happy will use them again thanks. ...Stewart
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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Excellent communication throughout right through to delivery. Keep up the excellent service ...Jason Nutkins
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Excellent service in every respect. would buy from you again. ...Howard Briggs
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Great price, great item replacement toilet cistern, great comms, recommended! ...Alex Kells
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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