Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers
...Holly
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended.
...Grant McMaster - Whittaker Engineering Ltd
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Fast service - all OK - Thanks a lot.
...RAYMOND GLENN NASSEY
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service.
...Robert Granter
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Excellent service it arrived on the day I was told , 5*
...miss sarah lee
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Excellent customer care and service. Great pricing and fast delivery.
...Elizabeth Truszkowski
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These guys are great. Most responsive service I have had from any company for years.
...Mike Poulson
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good service-products as expected-good website
...ksk plg
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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No problems. Good service
...Denis J A Mac Daid
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£
£1341.07 
