|There is nothing negative to say about the product received. It was prompt on time.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate.
|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
...J22 Data Solutions
|very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
|Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
|Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!