Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...Josie Hobson - NSG Exports Ltd
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long. ...scott windeatt
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
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Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
Best Regards
Sanjiv ...Sanjiv
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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