|No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
|The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.
|Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
...Dr Lilian Potter
|No problems and price and delivery costs were good.
|First class service
...Brian Thomas Carter
|My order was delivered on time as promised, Price first class. Thanks.
|Very happy with service and product received. thank you
|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
...Mr Peter Suttle
|Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.