I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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excellent service, very clear information updated via email for delivery time. Arrived early A.M. which suited me very well.
product ordered came well packaged and was correct. I found the website easy to use on the PC and had no problems locating my order. cheers keep up the good work ...Robert Wooff
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The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good. ...John Pitts
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent. ...Henry P Robinson
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Good, quick and efficient service ...Paul Lerigo
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard ...Mary Pollard
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Good fast efficient sevice will definitely use again ...cameron smith
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Great service, genuine parts and arrived on time. Very friendly staff. Please add images assigned to products on your website as not always we know the part number were looking for.
Thank you. ...Ovidiu Hategan - Speed Facilities Management LTD
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow ...George Hunter
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