I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential. ...Graham Morris
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Quick delivery and at a good price ...Calum Stringer
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Very efficient service. ...Kevin LewisLinbrook Services Ltd
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols. ...David Dow Smith
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Ordered on Monday - delivered on Wednesday - brilliant service, especially at this time of year. We are very pleased with the toilet seat - many thanks. ...Mrs P Strange
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
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Very happy with my order and delivery. Would recommend. ...Margaret Von Stoll
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I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again. ...Brian Cox
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