the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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God Job, you are very perfect with the information.
Thank you
FC ...Fabio Costabile - Projesya Ltd
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Excellent, efficient will definite use again
Thanks ...Stephen meakins
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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excellent, prompt service will definitely use this company again ...Aphro McCullough
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