The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
|
Excellent service, prompt delivery ...John Carley
|
I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
|
Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
|
You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
|
Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
|
Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
|
I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you ...IAN FORRESTER
|
Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
|
Thank you for great service, I am delighted with the product.
The communication was great and easy to to business
I have reviewed on trustpilot ...Stephen West
|