We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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You have cancelled my order without explaining why ...Colin Harrison
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I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress! ...SUE DAVIES
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...Paul John Manley
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Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch. ...John Avery
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VERY IMPRESSED WITH TH E DELIVERT TIME-BRILLIANT.WELLL DONE KEEPIT UP.CANNOT TELL YOU HOW EFFECTIVE THE PART IS AS IT IS NOT BEING FITTED UNTIL THE 22ND. ...cnh joinery
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex ...Alexandra Dalton
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Great service ...Rosa Hargrave
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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Great service - thanks! ...Milen Stefanov
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