Why wasnt it packaged in a box It could have got damaged in transit.
------------- ------------------------- ----------------------------
Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub
...Brian Lovett
|
Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
|
Excellent, saved my life!
...Kate Kwong
|
Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service.
...Robert Hodgson
|
Service is top notch could not of done any better thank you
...keith Thompson - Mace
|
Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
...Bob Harley
|
VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH
...michael john barratt
|
I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|
I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
...John Carnall
|
couldnt have been easier or better - well done.
...alan thompson
|
£
£56.71 
