I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again
...Mrs Susan Smith - Luxtimeuk
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons
...Scott Combustion Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Delivered the day you said excellent service.
Ray Ward
...Ray Ward
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Thanks very much parts arived just when we needed them.
...art cooling services
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
...A.BRYANT
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
...Jack Riggs
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Briilliant service thank you very much. Good communications.
...Amanda Cairns
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Order delivered on time with no problems.
Price very keen too.
...James Spy
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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£
£56.71 
