Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.
...John Wardley
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This is our first time of purchasing from you. Many thanks for a trouble-free and easy-to-use ordering system.
The delivery progress was relayed to us accurately and helpfully.
The goods were keenly priced and I am encouraged to use you in the future.
Thoroughly satisfied, but let's hope the students don't break this hand basin!
...Ian Cordery Estates Manager, The Royal Ballet School
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub ..
...H.D.R. Services
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Exceptionally efficient : web site order to delivery
...AlixPartners Ltd
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Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time
...Derek Jackson
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.
...Roger Elliot - Dunsop Farm
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liked the price, service and delivery. Expect to use you again.
...Max Clark
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
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Order arrived on promised date. Excellent service. Thanks!
...Annette Griffin
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£
£56.71 
