|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
|The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!
|Goods delivered as agreed. Excellent service. many thanks.
|Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
| Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted.
...Mrs Eileen Smith
|FIVE STAR CUSTOMER SERVICE PROVIDED
|Excellent service from Christine, shame the delivery company did not care as well.
|delivered as promised in good condition thanks