I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
|
Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards
...Sue Wardell
|
The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.
...Colin Colby
|
Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou.
...Mrs Maureen Taylor
|
Great service. Would definately use again
...Mia Austin
|
tanks for all, I received to day and is ok.
...aquarius srl
|
Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned.
...Terry Ryman
|
Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
|
Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
...Vivienne Forsyth
|
Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
...Graham Morris
|
£
£5.64 
