|Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
|I was impressed with the service offerred.
|email sent to advise day and time of delivery, item delivered at the time expected
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
|Item deliverd quickly. Totally happy with it.
|Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
|Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.