Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley ...W.E.LEATHLEY
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service. ...Tim Feltwell
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Just what I was looking for and a quick delivery. ...Norman Scott
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Excellent service, speedy delivery very pleased with the product. ...Mavis Wood
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub ...Martin Cawley
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great service and prompt delivery. ...Joan Sterritt
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress. ...Robert Mackay
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A very helpful company, who were supportive and reliable. Good service! ...Electrician
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ...marcus Payne - Ecogas Boiler Services
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