Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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Thanks, Armando McCray for mytub.co.uk ...Armando McCray
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You. ...Walrus Fabrications
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Thanks very much parts arived just when we needed them.
...art cooling services
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Fantastic service,as always.Fast delivery,good price,what more can i say! ...EcoAppliance
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you ...Steve Russell
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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