|Excellent service. Items were well packed and arrived when indicated.
|Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time.
|Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
|Many Thanks, Arrived safley.
|Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
|Very Good, all parts ordered received in good condition and when promised
|Excellent service. Toilet was delivered next day, installed in under an hour.
|Excellent service and communication throughout.
I will certainly use MyTub again if I need to.