|Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :
|Ordered on 3rd February but not delivered until 17th - 14 days later.
|order completed as stated many thanks
|Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
|Goods arrived promptly well packaged and as ordered - thank you
|Excellent customer care and service from your front office staff.
|Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
|Quick replies to queries, timely delivery. Many thanks - would use your company again.
|Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.
...REV. B. POWELL
|Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright