|myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done.
|All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.
|Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard
|Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.
|Hi. I have recd my order. Thankyou
|Hi, Good, fast and efficient service. D. H.
|The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!!
|A great company to deal with. Very helpful indeed. Highly recomended.
|The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd