Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town. ...rizwana moghu
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...Josie Hobson - NSG Exports Ltd
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious ...Mrs P Keys
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future. ...John Carnall
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thanks for fast delivery highly recommended ...29
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Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub ...Mr. Andrew Coleman
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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