Excellent service! Thanks parts arrived and were collected OK ...Robert
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...john robson
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub. ...Paul Hinton
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would. ...Les Atkins
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve. ...Hentervene Holiday Park
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Very efficient service. Order delivered within three days and on the day promised. ...Mr C J Dale
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