Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.
...Brian Hook
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
...Phillip James
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Delivered as advised
...Andy Reed
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Really good and received in plenty of time as needed.
Would use again if needed :
...AFM Ltd
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson
...walter anderson
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!
...Marie Knapp - 17 Machinery LLC
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Excellent communication & service. Highly recommended
...Jan Rose
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Excellent quick and trouble free service, very pleased
...Mrs Fiona Griffiths
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£
£592.12 
