Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Receieved OK - thanks for your patience and flexibility ...Graeme Patrick
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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Order received and delivered as quoted. Very Good service and thanks. ...Oxford Instruments Ltd
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ...Allen Smith
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again! ...Alex Huett - TGS Total Groundwork Solutions
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions. ...Richard Higgs
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Just to prove,internet shopping is worthwhile.this was my first order with your company.
excellent communications, excellent customer service.
very competitive prices.
I would thorougly recommend you.
I will most definitely shop with you again.
This is what customer service is all about.
a massive Thank you...
Ron Ellingworth Wolverhampton ...Ron Ellingworth
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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