|Hi! I have received the item as expected. Is is aleady installed in my heating system and works fine so far.
Thank you very much!
|Very rapid action in providing the correct item at a convenient collection point. A good price too compared to elsewhere. Good communications all round.
High standards and a reliable service provided for confident internet transactions.
You tick all the boxes, many thanks.
| Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted.
...Mrs Eileen Smith
|Very helpful customer service when I messed up on the transaction.
|The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
|Easy to use website.
Order recieved on advised timescale.
Very good service.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|order was fine...exactly what was expected.
|Excellent prompt service - would have no hesitation in recommending
|Brilliant range of products at lowest market price.
Top quality service including rapid delivery.
...Mr S Southgate