Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub.
...Danny Taylor
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Item arrived quickly and was as described. Good service.
...Kirk Dranfield
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very good customer service !
...Marta - J and Z Construction Ltd
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.
...Lynn Gale
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Very helpful to urgently find and deliver a part.
...Michael Boden
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Great service. came really quick. Very happy with the product.
Thank you very much
...Louise Silk
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Excellent service- item received in good order and on time. Many thanks
...Patrick Clarke
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
...James Longwell
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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£
£715.37 
