Goods supplied as ordered, communications excellent, delivery timely. ...Robert Bell
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ...Richard Pape
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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a good all-round service, thank you for the swift response. ...Alan Ledger Coops EMBS
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Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
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Good service with genuine part delivered on time and within a couple of days. ...Stephen Caddy
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Excellent customer service
Quality item
Quick delivery ...Scott Hughes
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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